Yes. Most of our products, including rock wool and ceramic wool, are A1 non-combustible, meeting the highest fire safety standards. Glass wool and foam glass also comply with industry fire codes to ensure safety in building and industrial applications.

Yes, we offer full customization services. We can cut our insulation materials into specific sizes, shapes, or forms to match your project requirements, including pre-cut panels, rolls, and pipe sections.

For standard bulk orders, the lead time is usually 7–15 working days. Custom or large-scale orders may take 15–30 working days, depending on specifications and order volume. We will confirm the exact timeline with you upon receiving your inquiry.

Absolutely. We provide comprehensive technical support, including installation guidelines, on-site consultation, and after-sales assistance. Our team is available to help you choose the right materials and ensure proper installation for optimal performance.