Last updated: June 4, 2026

Haoou (hereinafter referred to as “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (the “Site”) or contact us for products and services.

Please read this Privacy Policy carefully. By accessing or using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information You Provide Voluntarily

  • Name, job title, company name
  • Email address, phone number, fax number
  • Billing or shipping address
  • Any information you provide via contact forms, email, or quote requests

Automatically Collected Information

  • IP address, browser type, operating system
  • Referring URLs, pages viewed, time and date of visit
  • Device identifiers and cookies (see Section 5)

2. How We Use Your Information

We use your information for the following purposes:

  • To respond to your inquiries, quote requests, or technical questions
  • To process orders and deliver products
  • To improve our website, products, and customer service
  • To send you technical updates, product brochures, or company news (only if you have opted in)
  • To comply with legal obligations or resolve disputes

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. How We Share Your Information

We may share your information only in the following limited circumstances:

  • Service Providers: With shipping carriers, payment processors, or IT support companies that help us operate our business (they are contractually bound to keep your data confidential)
  • Legal Compliance: When required by law, court order, or government regulation
  • Business Transfers: In the event of a merger, acquisition, or asset sale (you will be notified via email or website notice)

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against loss, theft, misuse, and unauthorized access. However, no internet transmission is 100% secure. While we strive to protect your data, you acknowledge that you provide information at your own risk.

5. Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us:

  • Remember your preferences
  • Understand how you use our Site (e.g., pages visited)
  • Improve website performance

You may set your browser to refuse all cookies or to alert you when cookies are being sent. However, some parts of our Site may not function properly without cookies.

We do not use cookies for advertising or cross-site tracking.

6. Your Rights (For EEA / UK / Global Visitors)

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of the data we hold about you
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your data (subject to legal obligations)
  • Restriction: Request that we limit processing of your data
  • Objection: Object to processing for direct marketing
  • Portability: Request transfer of your data to another service provider

To exercise any of these rights, please contact us using the information in Section 9. We will respond within 30 days.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, including:

  • As long as you maintain an active inquiry or order relationship with us
  • As required by tax, accounting, or legal record-keeping obligations (typically 5–7 years)
  • Until you request deletion (unless we are legally required to retain it)

8. Third-Party Links

Our website may occasionally contain links to third-party websites (e.g., shipping carriers, industry standards bodies). We are not responsible for the privacy practices or content of those external sites. We encourage you to read their privacy policies before providing any personal information.

9. Children’s Privacy

Our website and services are directed to business professionals and commercial entities. We do not knowingly collect personal information from children under the age of 16. If you believe we have inadvertently collected such data, please contact us immediately so we can delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The “Last updated” date at the top of this page indicates when the latest revision was made. We encourage you to review this page periodically.

Continued use of our website after any changes constitutes your acceptance of the revised Privacy Policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us at:

Haoou
Email: privacy@haoou.com 
Phone: +86 15832636069
Address: [Momen Village, Quancun Town, Dacheng County, Langfang City, Hebei Province]

For data privacy matters, you may also contact our designated representative using the same contact details above.